Wednesday, March 5, 2014

Spreading Knowledge Wherever I Can

     I had a consult this past Saturday at the mall and as I was leaving I stopped at Nordstrom to pick up a couple things. I was waiting for the associate to ring me up, so I went over to the Dior counter to check out their mono fusion eye shadows. I was digging through the drawer (why weren't they on a display?) when I found myself in the middle of a discussion between two Dior artists and a desperate customer.
      I listened to their conversation for a couple minutes and I couldn't help myself from jumping in! The poor woman was freaking out over some stress spots that had broken out on her face because she had a big interview coming up this week. The one artist who was working on this woman's face had no idea what the woman was worried about. She used some foundation to try and cover things, but it didn't cover anything. The customer turned to the other artist and asked him for help. He launched into a long list of products she needed to go buy to treat the spots. Again, not what the lady was looking for.
     I made eye contact with the woman and told her that first off, her spots were not very noticeable and she was a lot more worried about them than anyone else. Then I told the first artist to go to the Laura Mercier counter and pick up some Secret Camouflage. The first artist looked to the second artist and he told her to go get it. I told the customer that a creamy concealer wouldn't stay put, but a hard waxy product like SC would stay where it needed. A little powder on the top and she'd be good for her interview.
     I then walked out of the conversation like a fairy makeup consultant done spreading makeup help to women in need. Haha! Ok, a bit dramatic, but that is honestly why I do what I do. I LOVE helping people fix problems. And while makeup and skincare might seem frivolous, it is also one of the most effective ways to improve confidence and self esteem. I hope that lady felt like a million bucks walking into her interview.
     And that is why I don't trust makeup counter artists. Nordstrom is better than most at allowing you to mix between counters, but their artists are usually only trained on their brand so they don't reach out to other counters. They are paid to be brand loyal, and the customer usually suffers.

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